Privacy Policy

This Privacy Policy explains how RBLX/ai LLC ("RBLX/ai," "we," "us," or "our") collects, uses, shares and protects information when you use rblxai.com, our API, the RBLX/ai Code Assistant, our Roblox experience and any related services (together, the "Services").

If you have questions, email us at [email protected].

Summary

• We collect the information you give us (like your email and the prompts and images you submit), information from the account you sign in with (Google, Discord or Roblox), and basic technical information (like your IP address).
• We use it to run the Services: generating your images, running the Code Assistant, handling payments and credits, keeping accounts secure and preventing abuse.
• We use trusted service providers to generate results, take payments, send email and host the Services. We do not sell your personal information and we do not show ads.
• Images you generate may appear in our public community gallery unless you turn this off in your settings.
• Analytics only run if you accept them in our cookie banner.
• You can delete your account, and the images we store for it, at any time from your account settings.
• The Services are not for anybody under 13.

1. Information we collect

Information you give us

• Account details: your email address, name or username, and profile picture.
• Prompts and uploads: the text prompts, settings and reference images you submit to generate images.
• Generated images: the images we create for you, along with their prompts and settings.
• Code Assistant conversations: the messages you send to the Code Assistant and its replies, including any code or documents created in a chat.
• Recipes and settings: any saved recipes and your account preferences, such as whether your images appear in the community gallery.
• Messages to us: anything you send when you contact support.

Information from sign-in providers

If you sign in with Google, Discord or Roblox, that provider shares basic profile information with us, such as your name or username, display name, profile picture, email address (Google and Discord) and Roblox user ID (Roblox). We do not receive your password for those accounts. You can also sign in with a one-time link sent to your email.

Payment and purchase information

• Card payments are handled by Stripe. We never see or store your full card number or security code. We receive and store details such as your Stripe customer ID, subscription status, plan, and payment history.
• Robux purchases are made inside our Roblox experience. Roblox tells us your Roblox user ID and what you bought so we can add credits to your account.

Information collected automatically

• Login sessions: when you sign in, we store your IP address and browser details (user agent) with your session, to keep your account secure.
• Abuse prevention: we use your account ID and IP address to protect the Services from abuse.
• API usage: if you use our API, we keep records of your requests and which API key made them.
• Credits and referrals: your credit balance, credit transactions, and referral information (who referred you, or whom you referred).
• Analytics: only if you accept analytics, we collect page views and how you use the site (see Section 6).

We do not ask for sensitive personal information, such as health, religion or government ID numbers. Please do not include it in prompts, uploads or Code Assistant messages.

2. How we use your information

We use your information to:

• Provide the Services: create and manage your account, generate images, run the Code Assistant, store your history and deliver results to you.
• Process payments and credits: handle subscriptions, credit purchases and Robux purchases, and keep track of your credits.
• Communicate with you: send sign-in links, verification emails, receipts and important notices about your account or these policies. We do not send marketing emails.
• Keep the Services safe: prevent fraud, abuse and violations of our Terms of Use and Rules, and keep accounts secure.
• Improve the Services: understand which features people use, if you have accepted analytics.
• Comply with the law: meet legal, tax and accounting obligations, and respond to lawful requests.

We do not sell your prompts, uploads or generated images, or license them to anyone for training AI models.

3. Legal bases (EEA, UK and Switzerland)

If you are in the European Economic Area, the United Kingdom or Switzerland, we rely on these legal bases:

• Contract: to provide the Services you signed up for, including generating images, running the Code Assistant and processing payments.
• Legitimate interests: to keep the Services secure, prevent abuse and fraud, and showcase images in the community gallery. You can turn off the community gallery in your settings.
• Consent: for analytics. You can withdraw consent at any time (see Section 6).
• Legal obligation: to keep records required by law, such as for tax purposes.

4. How we share your information

We share information only as described here. We do not sell your personal information or share it for targeted advertising.

Service providers

We use the following providers to run the Services. They process information on our behalf:

• AI service providers: process your prompts, any reference images you upload and your Code Assistant messages, so we can generate results and reply to you. They process this data only to provide their services to us.
• Payments: Stripe processes card payments. See Stripe's Privacy Policy.
• Hosting and email: providers that host and run the Services and send our emails.

Public community gallery

By default, images you generate may be featured in our public community gallery, together with their prompts. Your name and email are not shown. You can turn this off at any time in Settings → Images, and your images will be removed from the gallery within about a day.

Other situations

We may also share information:

• For legal reasons: if we believe it is required by law, or necessary to protect the rights, property or safety of RBLX/ai, our users or others.
• In a business transfer: if RBLX/ai is involved in a merger, acquisition or sale of assets. We will tell you before your information becomes subject to a different privacy policy.
• With your permission: in any other case where you ask us to or agree to it.

5. International transfers

We are based in the United States, and our service providers process data in the United States and other countries. These countries may have different data protection laws from yours. Where the law requires it, we rely on appropriate safeguards for these transfers, such as Standard Contractual Clauses.

6. Cookies, local storage and analytics

We use a small number of cookies and similar browser storage:

• Essential: a session cookie that keeps you signed in, and security cookies used during sign-in. The Services do not work without these, so they are not optional.
• Preferences: browser storage that remembers things like your theme and your cookie choice.
• Analytics (optional): we use Plausible, which we host on our own servers, to count page views and feature use. Plausible does not use cookies, does not track you across other websites, and the data is not shared with anyone else. It only runs if you click Accept in our cookie banner.

To change your analytics choice at any time, click Cookie Preferences at the bottom of any page.

We also record a few important events on our servers, such as sign-ups and purchases, to understand how the Services are doing. These events are linked to your account, not to cookies.

We do not use advertising cookies or third-party trackers. We do not respond to "Do Not Track" browser signals, because analytics already only run with your consent.

7. How long we keep information

• Account data, images, recipes and Code Assistant chats are kept while your account exists. When you delete your account, we delete your account record, and with it your images (including the stored files), chats, recipes, sessions, API keys and linked sign-in accounts.
• Payment and transaction records may be kept longer where we need them for tax, accounting, fraud prevention or legal reasons. Stripe also keeps its own records under its policy.
• Backups may hold deleted data for a limited time until they are overwritten.

8. How we protect information

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), access controls, and keeping secrets such as API keys out of our code. No system is completely secure, so we cannot guarantee that your information will never be accessed without permission. Keep your sign-in accounts and API keys safe, and tell us right away if you think your account has been compromised.

9. Your rights and choices

• Access and update: you can view and update your account information in your settings.
• Delete: you can delete your account at any time in Settings → Account.
• Community gallery: you can opt out in Settings → Images.
• Analytics: you can accept or reject analytics in the cookie banner, and change your choice any time from Cookie Preferences at the bottom of any page.

Depending on where you live, you may also have the right to access a copy of your information, correct it, delete it, restrict or object to how we use it, receive it in a portable format, and withdraw consent. To make a request, email [email protected]. We may need to confirm your identity first. We will not treat you differently for exercising your rights.

If you are in the EEA, UK or Switzerland, you can also complain to your local data protection authority.

10. Age requirements

The Services are not intended for anybody under 13, and we do not knowingly collect personal information from them. Users between 13 and 18 must have permission from a parent or guardian. If you believe a child under 13 has given us information, email [email protected] and we will delete the account and its information.

11. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed. If we make significant changes, we will let you know on the site or by email before they take effect.

12. Contact us

For questions about this policy or your information, email [email protected].